Privacy policy

The document below describes the privacy terms of our website. Persons who do not accept or break those terms can be prosecuted. The last update to our Privacy Policy is posted for everyone at our web page under neuschwansteintour.com/privacy-policy
Your Privacy
In our Privacy conditions we explain to you, how we may collect or share your personal information and how you can influence or limit the sharing of your information. Your shared information after receiving gets disunited into a Non-personal Information and Personally Identifiable Information.
“Non-personal Information” is information that is impossible to connect with your personality. We get it when you access our website through a web browser.
“Personally Identifiable Information” is the information that contents your personal which can be connected to your person. This kind of information you give us to connect you to certain features of our website. This can possible include information about you as a provider or as a user if you purchase something from a provider, such as your physical location, business name, email address, credit card or other payment information and other related information that you provide to us.
Purpose of processing.
We process personal data to enable the using of services; to send you alerts about changes and implementation of customer support and all information about excursions and workshops, news and trends in travel markets that may be of interest to you at your request.
Processing of information takes place while exchanging personal data with other users or visitors, in order to provide the contact to the guides or workshop organizers in the interests of the data subject; responding to your requests based on your emails and/or submitting questionnaires on the site.
We also process your data for prevention of illegal activities on the site and in accordance with legal obligations, e. i. legislation on the protection of personal data, combating the legalization of proceeds from crime, and cooperation with regulators and official bodies we need use the processed data.
We may use your personal data to contact you in order to find out your opinion about our services and periodically inform you about important changes regarding the operation of the site or our services.
Right to protect your personal data:
You have the right to update, correct, supplement or to delete your personal data. Upon your request to delete your personal data, we will remove any information about you from our resources;
You have the right to receive the following information: the origin of your personal data on our resources, about the identity of the controller and data processors, about the third parties to whom your personal data may be disclosed.
The right to the portability of personal data.
You can receive all of your personal information provided to us in a structured and machine-readable format. At your request we will transfer this data to you or another person.
You have the right to cancel your consent that allows us using your personal data. Also, you have the right to file a complaint with a supervisory authority.
Sharing your data
We never sell your personal information or share it with third parties for business purposes without your permission. We may share your personal data with our business partners (legal consultants, anti-fraud authorities, information technology service providers, financial analysts, payment systems, postal operators) that provide services to us. Also, we can share it to suppliers and subcontractors or, if necessary, to provide a service expressly requested by you from us. We may disclose your personal information if required by law or upon request from law enforcement or other regulatory authorities.
Children’s privacy
We do not knowingly collect personal identifying information from your children. If you take care of a child and you know that it has shared personal information within our service, please contact us by email info@neuschwansteintour.com. If we get to know about such occasion by ourselves, we will take care and remove this information from our servers as soon as possible.
Data analytics
We use the service of Google Analytics to analyze the use of our website. Analytics provide us with aggregated data to help us make business decisions. Such services as the Google Analytics collect data about user’s behavior on the site and generates reports based on this data. Google uses this data to track and monitor the use of our service for search optimization. This data is available to other Google services. For more information on Google’s privacy practices, see Google’s privacy policy and terms of service.

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